Waiting for the doctor….and waiting….and waiting

This one is a discussion, so please join in. If you are a doctor, your perspective would be very helpful.

Several things happened to me over the past few weeks that are related. Most of them  have  in common the fact that I was left waiting for a very long time to see a doctor for an appointment.

Before you comment, let me describe the situations and my perspective on them and then, please, let ’em roll….

Last week I had a follow-up appointment with my endocrinologist. Without going into the details about my health, let me say that I am fine.

I was taken into the examination room about 15 minutes late. I waited in there for about a half hour when I approached the nurse and mentioned that it was taking a long time. She said that the other appointment was taking longer than expected. The doctor came in 10 minutes later. That means I waited almost an hour after my appointment time to see the doctor for a 12 minute appointment. This is not the first time.

He is a GREAT doctor and I am very happy with his care, just not the wait.

Earlier this week my daughter had an appointment for a physical.

It was at 9:45 am. We arrived a few minutes early and the only person present was the receptionist. She said that the doctor usually arrives a little after 10:00 am and that she would do the eye exam and take her blood pressure and then we could sit and wait.

So we did, sit and wait, and wait and wait. Finally I asked her what “A little after 10” means. She said that some times he comes in at 10:15 and others at 10:30, depending on traffic. Who makes an appointment for a patient at a time when the doctor is not even going to be there? It’s not even like he got backed up with other patients. We were the first ones.

When he was not there at 10:15 we left. He is not a GREAT doctor and I will be happy to find another.

I took my other daughter to the dentist yesterday. We waited 20 minutes past her appointment time for them to call her. They didn’t even tell us that they were running late. We managed to figure it out!

Finally, I had an MRI scheduled a few weeks ago for my aching back. I would have been on time for the appointment if they hadn’t closed the parking garage and sent me to another location that included a long walk back to the facility.

I was 5 minutes late and they told me that I had to reschedule. Oh, the irony! Not only am I never late, but I am ALWAYS waiting for people and professionals who are.

Why is it okay to make me sit in these doctors’ offices and wait for an appointment that I  almost always arrive for on time, if not a bit early?  I’m not talking 5-10 minutes. I don’t start to fuss until it’s been at least 15. How am I supposed to honor my schedule and commitments?

Okay, now it’s time for comments. Let the discussion begin.